ST12 Large Freshwater Pearl Necklace

Covid-19 Notice

We will do our best to ship product in the original timeframe however, during this crisis, there may be delays and will keep you informed of any changes.

Sea of Beauty & Leather

Each piece is custom made per order. We offer ONLY credit or exchange for authorized returns within 14 days from the receipt of delivery. We do not offer refunds. If for any reason you are not completely satisfied with your purchase, please contact us at hello@mizukijewels.com to receive a Return Authorization Number for credit or exchange. For return guidelines please read our Customer Service page.

Privé

Privé is a One of a Kind collection and each piece ships immediately. If you wish to return for any reason there will be a 25% restocking fee applied to your credit card. ONLY the Prive collection is eligible for a refund, credit or exchange and must occur within 14 days. Please contact us hello@mizukijewels.com for questions. For complete return guidelines please read our Customer Service page. 

International Orders

The customer is responsible for all shipping charges, duties and taxes required by that country's importation policy. Items may arrive via UPS or FedEx.

All Shipments Require an Adult Signature at Delivery

Duties, Taxes and VAT are not included in the total at checkout.

Duties, Taxes and VAT are determined by the destination country where applicable. Duties, Taxes and VAT are based on the value of the order for goods imported into the destination country. Payment of any Duties, Taxes and VAT is the responsibility of the recipient. International shipping cost incurred at check out is non-refundable.

Please contact us at hello@mizukijewels.com if you have any questions regarding International Duties, Taxes, VAT and Shipping.